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Speech Analytics Market is expected to project a notable CAGR of 21.2% in 2030.


Global Speech Analytics Market Research Report Size,Share,Growth,Trends and Forecast provides an deep analysis of the Speech Analytics Market including detailed description of market sizing and growth, value, the key opportunities in the Speech Analytics Market and outlines the factors that are and will be driving the growth of the industry taking into consideration the previous growth patterns with Forecast Period 2021-2030.

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The Speech Analytics Market report provides insight into main drivers, challenges, opportunities and risk of the market and strategies of suppliers. Key players are profiled as well with their market shares in the global Speech Analytics Market discussed. Overall, this report covers the historical situation, present status and the future prospects.Additionally, the worldwide market is segmented based on type, application, deals, and area. It contains numbers, regions, revenue, and offers just as the thorough computation of the business chain structure, opportunities, industry news analysis. The application portion shows the employments of the product.

The Speech Analytics Market report also covers a detailed comprehension of the major geographies present in the market along with the key segments and sub-segments. The report focuses on regional development status, which includes the market size, share, and volume.

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About Speech Analytics Market:

Speech Analytics Market: Market Segments: By Component (Solution and Services); By Organization Size (Large Enterprises, and Small and Medium-sized Enterprises (SMEs)); By Deployment (On-premise and Cloud); By Vertical (BFSI, Telecommunications, Healthcare, Retail, Government, Travel and Hospitality and Others); and Region Analysis of Market Size, Share & Trends for 2014 2019 and Forecasts to 2030

Product Overview

Speech analytics tools help users recognise insights, feelings and meanings in conversation, which provides companies with several strategic advantages for their businesses particularly their customer engagement centres. The method of analysing documented calls is speech analytics. Speech analytics aims to gather knowledge from consumers to boost contact and potential engagement.

Market Highlights

Speech Analytics Market is expected to project a notable CAGR of 21.2% in 2030.

Speech Analytics Market to surpass USD 4.2 billion by 2030 from USD 1.2 billion in 2018 at a CAGR of 21.2% throughout the forecast period, i.e., 2019-30. The improved economic situation, coupled with the rising BPO industry, is expected to be a key factor driving the global demand for speech analytics. The adoption by agencies and companies of analytical solutions has increased steadily over time

Speech Analytics Market: Segments

Solution segment to grow with the highest CAGR of during 2019-30

Speech Analytics Market is segmented by component as solution and services. The service segment is further bifurcated into consulting and training. The greater market share in 2018 was accounted by solution and is expected to dominate the market over the forecast period. However, the market is expected to experience maturity ascribed to higher acceptance that will lead to momentum in the next nine years for the services segment. The market provides a comprehensive portfolio of solutions, so resources are required to manage these solutions and to help companies develop their business processes in order to maintain this competitive environment. The service segment is expected to rise over the forecast period at a CAGR of over 8 percent.

Speech Analytics Market: Market Dynamics


Increasing need to improve customer journey and overall experience

Some of the factors driving the Speech Analytics market are high growth in the number of customer engagement centres, growing emphasis on taking a competitive advantage through market intelligence and increasing enforcement and risk management requirements.


High Implementation Costs

The increase in costs and the lack of knowledge of speech analytics technology are limiting the growth of the market for speech analytics. It is also not very clear and easy to select the best speech analytics technology. In order to gain insights from data, there are many different methods, such as phonetics, transcription, and matching key phrases listed over a call by clients.

Speech Analytics Market: Regions

Speech Analytics Market is segmented based on regional analysis into five major regions. These include North America, Latin America, Europe, APAC and MENA.

Speech Analytics Market in North America held the largest market share of XX.X% in the year 2018 and it is expected to continue its market dominance in the future in order to strengthen customer engagement efforts, due to the growing demand for better customer support services. Europe is expected to be in second place during the forecast period in terms of market size and market share. The increasing demand for business workload reduction related to internal and external communication monitoring is boosting the adoption in Europe of speech analytics solutions. During the forecast period, APAC is anticipated to record the highest growth rate. During the forecast period, the speech analytics market is expected to witness significant advancements and adoption of solutions across APAC. It is further anticipated that the growing number of players across different regions will drive the market.

Speech Analytics Market: Key Players

Verint Systems

o Company Overview

o Business Strategy

o Key Product Offerings

o Financial Performance

o Key Performance Indicators

o Risk Analysis

o Recent Development

o Regional Presence

o SWOT Analysis




Hewlett Packard Enterprise (HPE) Company

VOCI Technologies

Zoom International



Calabrio, Inc

Speech Analytics Market report also contains analysis on:

Speech Analytics Market Segments:

By Component:


o Speech Engine

o Indexing and Query Tools

o Reporting and Visualization Tools

o Workforce Optimization

o Others


o Professional Services


System Integration and Implementation

Support and Maintenance

o Managed Services

By Deployment:

Small and Medium Enterprises

Large Enterprises

By Organization Size:

Large Enterprises

Small and Medium-sized Enterprises (SMEs)

By Vertical:






Travel and Hospitality


Speech Analytics Market Dynamics

Speech Analytics Market Size

Supply & Demand

Current Trends/Issues/Challenges

Competition & Companies Involved in the Market

Value Chain of the Market

Market Drivers and Restraints

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This report provides detail analysis of the market and have a comprehensive understanding of the Speech Analytics market and its commercial landscape. Learn about the various market strategies that are being adopted by leading companies.It provides a five-year forecast assessed based on how the Speech Analytics market is predicted to grow.It provides insightful analysis of changing competition dynamics and keeps you ahead of competitors.To understand the future scope and outlooks for the Speech Analytics market.Speech Analytics Market Forecast by regions, type and application, with sales and revenue, from 2021.Speech Analytics Market Share, distributors, major suppliers, changing price patterns and the supply chain of raw materials is highlighted in the report.

Lastly, this report covers the market landscape and its growth prospects over the coming years, the Report also brief deals with the product life cycle, comparing it to the relevant products from across industries that had already been commercialized details the potential for various applications, discussing about recent product innovations and gives an overview on potential regional market shares.

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Detailed TOC of Global Speech Analytics Market Outlook to 2030

1.Executive Summary

2.Speech Analytics Market

2.1. Product Overview

2.2. Market Definition

2.3. Segmentation

2.4. Assumptions and Acronyms

3. Research Methodology

3.1. Research Objectives

3.2. Primary Research

3.3. Secondary Research

3.4. Forecast Model

3.5. Market Size Estimation

4.Average Pricing Analysis

5. Macro-Economic Indicators

6.Market Dynamics

6.1. Growth Drivers

6.2. Restraints

6.3. Opportunity

6.4. Trends

7.Correlation & Regression Analysis

7.1. Correlation Matrix

7.2. Regression Matrix

8.Recent Development, Policies & Regulatory Landscape

9. Risk Analysis

9.1. Demand Risk Analysis

9.2. Supply Risk Analysis

10.Speech Analytics Analysis

10.1. Porters Five Forces

10.1.1. Threat of New Entrants

10.1.2. Bargaining Power of Suppliers

10.1.3. Threat of Substitutes

10.1.4. Rivalry

10.2. PEST Analysis

10.2.1. Political

10.2.2. Economic

10.2.3. Social

10.2.4. Technological

11 Speech Analytics Market

11.1. Market Size & forecast, 2019A-2030F

11.1.1. By Value (USD Million) 2019-2030F; Y-o-Y Growth (%) 2020-2030F

11.1.2. By Volume (Million Units) 2019-2030F; Y-o-Y Growth (%) 2020-2030F

12.Speech Analytics: Market Segmentation

12.1. By Regions

13. Company Profile

13.1.2. Company Overview

13.1.3. Company Total Revenue (Financials)

13.1.4. Market Potential

13.1.5. Global Presence

13.1.6. Key Performance Indicators

13.1.7. SWOT Analysis

13.1.8. Product Launch

14. Consultant Recommendation


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